StringLab guarantees the right to withdraw from the purchase contract, referring to the Legislative Decree 22/05/1999, n. 185 “Implementation of Directive 97/7 / EC relating to the protection of consumers in respect of distance contracts” and subsequent amendments. The Customer can exercise the right of withdrawal no later than 10 working days from the date of receipt of the goods ordered on the website www.stringlab.it. This right must be exercised by sending a written communication by registered letter with acknowledgment of receipt to: Bortone Luigi – StringLab, Via De Amicis, 17 – 81030 – Lusciano (CE)This communication can also be sent in advance by fax to 081.8141141 and / or by sending an e-mail to info@stringlab.it as long as it is confirmed by registered letter with return receipt within 48 hours. The communication must contain the manifestation of the will to make use of the benefits granted by law, an indication of the goods purchased, the date on which the order was placed. The goods must be returned to the Merchant intact, in unaltered conditions and complete with the original packaging, at the Customer’s expense no later than 15 days from the Notice of withdrawal. StringLab will re-credit the sums paid (including the first shipping costs in the case of total withdrawal from the order) within a maximum of 30 days from the date on which it is aware of the Customer’s exercise of the right of withdrawal and however not before having received the return shipment and checked the condition of the goods subject to withdrawal. The costs and risks associated with returning the products will be fully borne by the buyer. It should be noted that Community legislation provides that the right of withdrawal can be exercised only by natural persons (consumers) who act for purposes that can be considered unrelated to their commercial activity. The right of withdrawal, therefore, It CANNOT be exercised by legal persons and natural persons acting for purposes related to a commercial activity. Purchases made by resellers or by subjects who in any way purchase for resale to third parties are also excluded from the right of withdrawal. The right of withdrawal does not apply to the supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.
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