These general conditions refer, pursuant to Legislative Decree 22/5/1999 n.185, to the distance sale of goods offered for sale on the eCommerce site associated with the domain name www.stringlab.it. All the goods on the site are supplied by Bortone Luigi, owner of the STRINGLAB brand and domiciled in Lusciano (Caserta) at Via De Amicis, 17 – VAT number 04199790611 and CF BRTLGU81A11F839R.

2. Essential characteristics of the goods
The goods offered on the eCommerce site www.stringlab.it are those described in the online catalog, where the name of the product and any description contain the essential characteristics of the goods.

3. Prices of goods
The prices of goods listed on www.stringlab.it are valid only for distance selling through eCommerce, this sale is to be carried out through the tools and methods of purchase provided on the site itself, and for the entire period in which they are displayed on www.stringlab.it, until their next update.

The prices of the goods are expressed in Euros, including VAT at 22%, but net of the transport cost and any charges relating to the right of cash on delivery, insurance or customs duty applicable in the country of destination.

4. Delivery
costs Delivery costs throughout the national territory are € 6.90
. Delivery costs are fully charged to the buyer. This cost will be added when ordering the goods and will form the final sale price.

5. Insured shipping
The insured shipping cost is foreseen only and exclusively when the buyer explicitly requests it when placing the order. The cost of the insured will be added to the final price of the asset.

6. Responsibility of the Customer
The customer is responsible for any violation of this agreement and undertakes to indemnify, substantially and procedurally, Bortone Luigi, owner of the StringLab brand, and to hold him harmless from any claim also by third parties for any reason, however having cause. of the violation of this agreement and / or the violation of laws.
The Customer assumes all responsibility and burden regarding the use of the products sold on the e-commerce site www.stringlab.it and undertakes to indemnify Bortone Luigi, owner of the StringLab brand, from any claim or action that may be addressed by any subject. With this taking of responsibility, the Customer expressly exonerates Bortone Luigi, owner of the StringLab brand, from any responsibility and burden of verification and / or control in this regard.

7. Payment
methods The payment methods allowed to the buyer are only those available on the website www.stringlab.it, ie Paypal, credit card, postepay, bank transfer, cash on delivery.

8. Methods and times of delivery of goods
It will be the responsibility of StringLab to process orders as soon as possible. The timing for the fulfillment of an order varies according to the type of payment chosen, and obviously according to the availability of the ordered goods in stock. Normally the ordered goods will be delivered within 24/72 hours.

For the delivery of goods, StingLab uses the services of GLS, so the shipping conditions and delivery times shown on the website www.stringlab.it are those established by the aforementioned company. In this sense, Bortone Luigi, owner of the StringLab brand, cannot be held responsible for any delays in the delivery of the ordered goods.

9. Right of withdrawal
Bortone Luigi, owner of the StringLab brand, guarantees the right to withdraw from the purchase contract, referring to Legislative Decree 22/05/1999, n. 185 “Implementation of Directive 97/7 / EC relating to the protection of consumers in respect of distance contracts” and subsequent amendments. The Customer can exercise the right of withdrawal no later than 10 working days from the date of receipt of the goods ordered on the website www.stringlab.it.
This right must be exercised by sending a written communication by registered letter with acknowledgment of receipt to:

Bortone Luigi – StringLab, Via De Amicis, 17 – 81030 – Lusciano (CE)

This communication can also be sent in advance by fax to 081.8141141 and / or by sending an e-mail to info@stringlab.it as long as it is confirmed by registered letter with return receipt within 48 hours. The communication must contain the manifestation of the will to make use of the benefits granted by law, an indication of the goods purchased, the date on which the order was placed. The goods must be returned to the Merchant intact, in unaltered conditions and complete with the original packaging, at the Customer’s expense no later than 15 days from the Notice of withdrawal.
StringLab will re-credit the sums paid (including the first shipping costs in the case of total withdrawal from the order) within a maximum of 30 days from the date on which it is aware of the Customer’s exercise of the right of withdrawal and however not before having received the return shipment and checked the condition of the goods subject to withdrawal. The costs and risks associated with returning the products will be fully borne by the buyer. It should be noted that Community legislation provides that the right of withdrawal can be exercised only by natural persons (consumers) who act for purposes that can be considered unrelated to their commercial activity. The right of withdrawal, therefore, It CANNOT be exercised by legal persons and natural persons acting for purposes related to a commercial activity. Purchases made by resellers or by subjects who in any way purchase for resale to third parties are also excluded from the right of withdrawal. The right of withdrawal does not apply to the supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.

10. Execution of the contract
The contract will be considered concluded between the parties only upon receipt by the purchaser of the communication, sent by e-mail, of acceptance of the order by stringlab.it. In case of unavailability of the ordered goods in stock, the order can be executed within the times communicated to the buyer before the conclusion of the contract and explicitly accepted by them. All contracts concluded are intended to be completed in Italy and are subject to Italian law.

11. Guarantees
Bortone Luigi, owner of the StringLab brand, applies to each product the guarantees as required by Legislative Decree 206/05. In particular, he is liable to the consumer for any lack of conformity existing at the time of delivery of the goods, in the event of a lack of conformity, the consumer has the right to restore, without charge, the conformity of the goods by repair or replacement, or to a adequate price reduction or termination of the contract.

Shipping costs, including any import duties and taxes, are the full and exclusive responsibility of the buyer and under his direct responsibility.

12. Applicable law and competent court
This agreement is governed by the laws of the Italian State. For anything not expressly provided for in this agreement, the regulations in force apply. For all disputes that may arise in relation to this agreement, including disputes in the interpretation, effectiveness, validity and execution of the agreement, the Court of Santa Maria Capua Vetere will have exclusive jurisdiction. In the event that some of the provisions contained in this agreement are deemed null and / or invalid and / or ineffective, the remaining ones must in any case be considered fully valid and effective.

13. Privacy Policy
The processing of personal data is governed in such a way as to ensure a high level of protection of the rights and freedoms referred to in paragraph 1 of art. 2 of the Data Protection Code which guarantees that the processing of personal data is carried out in compliance with fundamental rights and freedoms, as well as the dignity of the interested party, with particular reference to confidentiality, personal identity and the right to personal data protection. Customers’ personal data are collected exclusively for purposes strictly connected to the management and functionality of contractual relationships or that are instrumental to it; furthermore, the data collection can take place for purposes related to the obligations established by laws, regulations,

Luigi Bortone, owner of the StringLab brand, does not in any case keep the financial data of customers, in particular it does not keep credit card data.

Personal data, except with the express consent of the customer, will not be used for any sending of commercial information, advertising or promotional material, or for carrying out market research or interactive commercial communication. Personal data are processed using electronic, IT and telematic tools, through forms of organization strictly related to the obligations and purposes referred to in the previous point. The data can also be processed outside the Italian State and / or outside the European Union. The Customer has the right, pursuant to art. 7, art. 8, art. 9, art. 10 of the Personal Data Protection Code, to obtain from the owner or manager confirmation of the existence or otherwise of your personal data and that such data be made available to you in an intelligible form in order to ensure knowledge of their origin, logic and purpose on which the their treatment. The Customer also has the right to obtain the updating, integration and cancellation of your data. The Customer has the right to receive some specific information regarding the purposes and methods of use of personal data. The personal data, collected for the achievement of the purposes indicated in point 2, may be communicated, based on their respective professional skills, to the following categories of subjects: natural and / or legal persons, public and private subjects, tax offices, entities in charge of public order and security, banking institutions, companies specialized in payment management, law firms and tax consultancy firms, public authorities or administrations for compliance with the law, financing and transport companies. The same data may be brought to the attention, as appointees, of employees and / or collaborators on the basis of their respective duties and skills, as well as to consultants and collaborators as external managers who will be requested to process them in accordance with the provisions of Legislative Decree no. .Lgs. 196/2003 pursuant to article 25 annex B.

The owner and manager of the collection and processing of personal data is Bortone Luigi domiciled, for the execution of the contract, in Lusciano (CE) at Via De Amicis, 17.